Customer Services Officer - Part time Wednesday, Thursday & Friday - set days
8.45am - 5.15pm
Temporary contract 12 weeks £10.00 - £11.00 pr hour subject to experience
This is an exciting opportunity for the right person who wants to work in a varied environment and within a team who will welcome you and make you feel right at home.
Part of a team that receives and resolves wide-ranging enquiries and helps customers by providing excellent customer service and responding to diverse questions and situations.
Customer contacts are primarily via the telephone and electronically, but may also be via face to face contacts.
To assist in collation of data for statistical returns and performance monitoring.
To assist with answering telephone calls and logging enquiries on the dedicated IT system.
Areas of accountability include:
Responsible for gathering and checking information.
Providing information to a range of customers, both internal and external